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Our story began in 1977 in Lima, Peru. While Machu Picchu sits firmly on everyone’s bucket-list today, four decades ago tourism was in its infancy in Peru. Inspired by the incredible diversity packed into one single country, Condor Travel’s founders were struck by Peru’s potential and recognized the need for an innovative DMC dedicated to this special part of South America. Our first office was set up in Peru’s capital by passionate, local experts in what is now one of the most diverse travel destinations in the world.

South America without borders

Our company name was inspired by the majestic Andean condor, so perhaps it’s no surprise that we spread our wings and went on to open integrated regional offices in Peru, Chile, Ecuador, Brazil, Bolivia, Argentina and Colombia. Our local teams have evolved to offer in-depth expertise for all types of travel in South America.

South America without borders

We may have grown over the last forty years, but our passion for travel and commitment to responsible travel has never wavered. We were the first DMC in Peru to set up our own NGO, Wings, in 2007, our Cusco operations are Rainforest Alliance Certified, and we introduced a carbon off-set scheme to make it straightforward for your clients to help mitigate their carbon footprint

Going further to bring you closer

We’ve come a long way since we set up Condor Travel. We’re proud that our seamless service and exceptional destination expertise in Peru proved to be a winning formula that paved the way for us to offer high-quality, responsible travel across the region. We invite you to discover why we’re one of South America’s most trusted DMCs.

OUR MISSION

At Condor Travel we’re committed to exceeding expectations with our exceptional travel services.

Our Mission

Our mission is to be leaders in innovation, deliver the highest quality tourist services and provide the largest DMC coverage in South America while being committed to responsible travel.

Our Vision

Our vision is to contribute to the development of sustainable tourism through travel experiences that exceed expectations, based on our quality, professionalism and passion for detail.

Our Values

The core company values at Condor Travel that underpin everything we do are: responsibility; quality service; professionalism; confidence.

Founded in 1977 in Peru, Condor Travel is one of the top DMCs in South America with integrated offices across Peru, Chile, Brazil, Bolivia, Ecuador, Argentina and Colombia. Innovative, reliable and trustworthy, we are dedicated to delivering the highest quality tourist services in South America

Passionate local experts

Combining geographical reach across South America with in-depth destination knowledge, our passionate team of local travel experts delight in sharing their first-hand travel intel, take pride in giving quick responses and deliver 24/7 support on the ground. Our team is organized by global market so that you get to speak to someone who understands what you need from the get-go.

Comprehensive expertise

From luxury to leisure, adventure to incentive events, our travel experts have extensive knowledge and specialist experience across all types of travel. We leverage our insider contacts to unlock exceptional travel experiences with seamless service and invest in ongoing product development. This is reflected in our unique portfolio of carefully crafted products - LIV, Learn, INFINITY and Weaving Stories - offering specialized services for your clients to experience the real South America, whatever their interests or travel style.

Committed to responsible travel

As a socially conscious company, we’re committed to supporting the people and places where we bring tourism. We put our words into action and founded our own NGO, Wings, in 2007, to foster responsible travel initiatives that deliver better travel experiences while supporting local development. Our Cusco operations are Rainforest Alliance certified, a testament to our concerted responsible business practices. We also hold carbon neutral certification and facilitate a carbon footprint offset scheme making it easier for your clients to tread lightly.

Exceptional service quality

We’re recognized for our exceptional service standards and became the first DMC in South America to become Certified ISO 9001:2008 for our Quality Management System, an internationally-recognized and demanding standard. To maintain our own high levels of operation, we own a modern fleet of vehicles and implement customer satisfaction surveys to proactively enhance the performance of our providers. Always looking to raise our game, we introduced the customer feedback and rating system known as the Net Promoter Score (NPS) to help us to monitor and benchmark our own performance.

Travel wisdom for trade

Our travel trade partners share the full benefits of our regional travel expertise through our dynamic training opportunities and leading-edge resources. We make it simple for you to access our intel and travel wisdom through our simple-to-use South America Academy trade platform, annual networking event Beyond which we hold in South America, useful newsletters and direct access to our product team and audiovisual material. Acting as your local team on the ground, we are here to help you succeed.

Training and development

We have a rigorous training and recognition program in place for our field staff while our guides benefit from training in first-aid and story-telling to deliver smooth trips that exceed expectations. We also conduct crisis management training with office and field teams, for you to rest assured that your clients are travelling in the safest hands.

Inspired to work with us for your client’s dream trip to our destinations in South America? Contact us today.

HEADQUARTERS

Lima | Peru
Av. Jorge Chávez N°154, 
Dpto 701, Miraflores
Telephone: (51) 6153000


24/07 Emergency Line LIMA: (51) 6153111

24/07 Emergency Line CUSCO: (084) 244088